Shipping, Return & Privacy Policy

1. Shipping > Ship from: All items ship from our Seoul, South Korea > Ship to: Countries Available for Shipping   We offer FREE SHIPPING to the following countries.   However, customs duties for these countries are not included.   For other countries, additional fees may apply. Please contact us for details.        Austria        Belgium        Canada        China        Czech Republic        Denmark        Finland        France        Germany        Greece        Greenland        Hong Kong        Hungary        India        Ireland        Italy        Japan        Korea, Republic of        Liechtenstein        Luxembourg        Malaysia        Mexico        Monaco        Netherlands        Norway        Philippines        Poland        Portugal        Singapore        Slovakia        Spain        Sweden        Switzerland        Taiwan        Thailand        United Kingdom        United States        Viet Nam - Certain regions within the shipping countries may be unavailable for delivery or may incur additional fees. - If your country is not on the list of available countries, please contact us first for assistance. > Handling Time: 24-48 hours after Payment  - All items are shipped on weekdays within 24-48 hours of payment via FedEx or other carriers.  - This process is based on Korean local time, including Korean public holidays.    Please note that orders placed on Fridays may close early and be shipped the following Monday. > Shipping Method: EXPRESS SHIPPING  - Tracking Number Provided  - Carrier: FedEx or DHL (depending on your location)  - Estimated Delivery Time: Typically 2 to 7 business days (varies by country)  - Examples:      1) USA, UK, Canada, Hong Kong, Singapore: about 2 to 5 business days          80% : 2 days,          10% : 3 days,            7% : 4 days            3% : over 4 days      2) Other countries: about 3 to 7 business days          75% : 3 - 4 days          20% : 5 - 6 days            5% : over 6 days  - Note: Delivery may be delayed due to carrier issues, local conditions, weather, or customs clearance.             During busy times like Christmas, year-end, and New Year, delivery may be delayed.  - After your order is shipped, we will provide you with a tracking number and a link to check the delivery status.    If you do not receive your package within 10 days of shipment, please contact us.    We will investigate and take appropriate action.   2. Return Policy If there is an issue with the product you received, please feel free to contact us. We will resolve the issue in the best way possible, such as a return, exchange, or compensation. 3. Privacy Policy <div class="flex-col gap-1 md:gap-3"> <div class="flex max-w-full flex-col flex-grow"> <div class="min-h-8 text-message flex w-full flex-col items-end gap-2 whitespace-normal break-words text-start [.text-message+&]:mt-5" dir="auto" data-message-author-role="assistant" data-message-id="8386da2f-5833-4212-ae78-54720bb6ba25" data-message-model-slug="gpt-4o"> <div class="flex w-full flex-col gap-1 empty:hidden first:pt-[3px]"> <div class="markdown prose w-full break-words dark:prose-invert light">Your information is used solely for order processing and shipping purposes and is managed securely. We will never disclose it to third parties or use it for any other purposes. Shipping information (e.g., name, phone number, address) printed for internal use is handled in accordance with our security management guidelines and it is shredded using a document shredder after use. (i) clearly discloses to End Users that third parties may be placing and reading cookies on End Users’ browsers, or using web beacons or similar technologies to collect information in connection with the Google Customer Reviews program; (ii) includes information about End Users’ options for cookie management; and (iii) clearly discloses to End Users that Google may receive information about transactions conducted on Merchant’s Site(s).</div> </div> </div> </div> </div>